Maybe it is because of what we do, or because we are a bit old fashioned, but what matters to us is substance. So when talk about Quality Assurance first started back in the 90s, the first thing we wanted to do was to understand exactly what it was all about. Yet, it was those of us with more experience, the founding partners, the old-timers heading up divisions, the managers in charge of customers, who understood that it was in fact something important.
Namely, the possibility, for a corporation operating on an international scale, to keep every aspect of their work under constant control, to think well when taking decisions without overlooking any detail, to use experience and common sense, to look for ever better solutions and lay down clear rules for everything and everyone to follow, no exceptions allowed.
This is actually how we have always achieved the quality of our products and services and of all our company processes, down to the less visible tasks which determine the way the company answers every need. Today it goes by the name ISO 9001. At one time it was simply and plainly called seriousness. But the meaning remains unchanged: to produce things with diligence and commitment and to try, every day, to improve what we do.
Quality control
The steel produced is systematically subjected to chemical tests to assess its exact composition. Full adherence to the rigorous radioactive limits is also constantly monitored before, during and after the various production stages.
The checks carried out on our products have the purpose of verifying the geometrical and mechanical features that determine the performances of the finished product.
The collected data is sent automatically to the database used to issue the test certificates.
Advanced instruments, inspected and tested procedures, trained personnel: this is how we guarantee the quality of our products.
Customer Service
Customer archive. The system enables our customers to receive the 3.1 Inspection Certificates via email and to consult and download documents relevant to the products they have received.
Inspection Certificates issued by Ferriera Valsabbia. Internal Ferriera Valsabbia’s certificates are immediately available in PDF format. The certificates list the castings indicated in the transport document (Certificate 3.1 according to EN 10204), pursuant to the ISO 9001 Quality Management System traceability requirements.
Reference Documents. In this section the user can browse certifications, safety charts, operational guides and any document necessary to those who operate in the reinforcing bar industry.
Accessing our Customer Area. Accessing our Customer Area is easy and immediate. Just register and fill in the Customer Satisfaction Questionnaire.
Contact:
Andrea Brunori
QSM – Quality System Manager
CUSTOMER AREA